Mobile Messaging Made Easy

Text marketing’s 98% engagement rate means your messages will be read and responded to — fast. No other channel comes close.

START 14–DAY FREE TRIAL

Gauging Morality Via Text Message

EZTexting blog
10
Jan
Gauging Morality Via Text Message

morality
Psychologists have long argued that moral behaviour is a zero sum game. Commit an act of kindness today and you’re more likely to be rude tomorrow, goes the theory. In other words, do-gooders and do-badders are the same people – it’s simply a matter of timing. 

Researchers have now attempted to test that theory in the real world by tracking moral judgments via text message. The study – published in Science earlier this month – measured the frequency of moral and immoral behaviours during a typical day. Thus far peer reviews advise caution but broadly accept the findings of the research.

A team of scientists from the University of Cologne recruited 1,252 people to respond to text messages asking about ‘good’ and ‘bad’ incidents that happened to them or were witnessed by them. An SMS message was send to each participant five times a day for three days. The text asked recipients to gauge the morality of an event that just occurred in their lives. The results were striking.

On average, participants reported one moral incident a day, with ‘good’ and ‘bad’ judgments being attributed in roughly equal measure. Categories included: 

  • Care/harm. Eg, opening a door for somebody versus letting it slam in their face.
  • Fairness/unfairness. Eg, tipping generously or not.
  • Loyalty/disloyalty. Eg, having dinner with your wife versus your mistress.

According to one researcher, the responses provided ‘a sense of the moral baseline of a typical day… and the slice of the moral pie occupied by each of these categories. 

The findings apparently corroborate the long-held moral credit theory, where no good deed goes unpunished. It also supports other historical lab experiments that suggest good deeds are contagious. But while those on the receiving end of an act of kindness were around 10% more likely than the average person to do something nice later in the day, the person granting that kindness was around 3% more likely than average to be rude or dismissive later that today.

It appears that committing an act of kindness really does imbue us with a sense of moral license to behave less well in future. This modest SMS experiment is the first tentative step towards a greater understanding of our moral makeup, and though we may not like what we see, it’s undeniably fascinating.

Share: Facebook LinkedIn Twitter Email

Recent Blog Posts

Smishing
15
Sep

How to Help Your Business and Customers Avoid Text Smishing Scams

As if 2020 wasn’t delivering us enough to contend with. Now, many of us are receiving unwanted SMS text scams (supposedly, but not really) from USPS...
Learning Pods
15
Sep

How Texting Enhances Learning Pods

As the parent to a kindergartener in a district with all-remote learning in place, I’ve witnessed firsthand the number of learning pods pop up in our...
Hiring
04
Jun

Don't Miss a Perfect Recruit: Personalize the Hiring Process with SMS

“Often, the mavericks who've skipped the box-ticking in life are the ones we're seeking.” So explains Dawn Graham — a highly sought-after career coach...
SMS Texting for Marketing & Sales

Introducing New Generative AI Features!

Now it’s even easier for your team to connect with your audience and collaborate on inbound messages. Yes, that means fewer missed messages!
Welcome to texting transformed.

TEAM INBOX: Assign and collaborate on 1:1 messages, enabling faster problem resolution through streamlined teamwork. Start Here
AI REPLY: Drastically reduce two-way texting response time by letting AI handle inquiries - faster, smarter, better! Start Here
AI COMPOSE: Craft captivating mass messages to start and continue conversations with generative AI. Start Here